Terms of Service
Last updated: September 2026
Greg Sanchez ("Company", "we", "us") provides custom website design, web app development, online booking and payment systems, and local SEO services for local businesses. These Terms of Service govern your use of our website and services.
1. Services
All services are subject to a separate Statement of Work or service agreement that defines scope, deliverables, timelines, and pricing. We reserve the right to refuse or decline projects that fall outside our service offerings.
2. Payment Terms
Invoices are due within the terms specified in your agreement (typically Net 30). Late payments may incur a 1.5% monthly interest charge. We reserve the right to pause work on accounts with outstanding balances.
3. Intellectual Property
Upon full payment, all custom deliverables created specifically for the client become the client's property. We retain the right to use generic frameworks, tools, and methodologies developed independently. We may reference your project in our portfolio unless you request confidentiality in writing.
4. Confidentiality
We treat all client data, business information, and proprietary processes as strictly confidential. We will not disclose, share, or use your confidential information for any purpose other than delivering the agreed services.
5. Limitation of Liability
Our liability is limited to the total fees paid for the specific service that gave rise to the claim. We are not liable for indirect, incidental, or consequential damages including lost profits or data loss.
6. Warranties
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. We do not warrant that all software will be free of defects, but we commit to addressing material defects reported within 30 days of delivery at no additional cost.
7. Termination
Either party may terminate an engagement with 14 days written notice. Client is responsible for payment of all work completed up to the termination date. Deposits are non-refundable unless otherwise agreed.
8. Governing Law
These terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved through binding arbitration in Ontario before resorting to litigation.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services after notification constitutes acceptance of updated terms.
10. Contact
For questions about these terms, contact us at: hello@gregsanchez.com